Your Privacy Matters
Last Updated: July 9, 2026
At Termwise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our digital agreement analysis platform, including obligations under India's Digital Personal Data Protection Act, 2023 (DPDPA), and related principles under GDPR and CCPA where applicable.
Information We Collect
Personal Information
- • Name, email address, date of birth (for age verification), and contact information
- • User account information and preferences
- • Payment and billing information (processed securely through third-party providers)
- • Document text, URLs, or files you submit for analysis (sent to our servers and AI processors for risk analysis)
Usage Information
- • Platform usage analytics and interaction data
- • Analysis results and risk assessments
- • Device information and browser details
- • IP addresses and location data (when permitted)
- • Cookies and similar technologies needed for authentication and product function
How We Use Your Information
We use your information to:
- • Provide and improve our digital agreement analysis services
- • Analyze terms and conditions, privacy policies, and other digital agreements using AI
- • Deliver personalized risk assessments and recommendations
- • Communicate important updates and security alerts
- • Process payments and manage subscriptions
- • Ensure platform security and prevent fraud
- • Comply with legal obligations, including DPDPA
Processing, Storage & Sharing
When you analyze a document, its text is transmitted to Termwise servers and may be processed by an AI language-model provider (for example OpenAI, or another configured openai-compatible endpoint) solely to produce a risk analysis. We do not sell your personal information.
- • Analysis metadata (summaries, risk findings) may be stored in your account for dashboard history
- • Raw document text retained on our servers is subject to a retention window and then purged; risk metadata may be kept longer for your account history
- • LLM providers may process content outside India; we require contractual safeguards and purpose limitation (analysis only; not for model training where the provider allows opt-out)
- • We only share information with your explicit consent or when required by law
- • Service providers who assist our operations act under confidentiality and data-processing terms
Data Security
We implement robust security measures including:
- • Encryption of sensitive data both in transit and at rest
- • Regular security reviews and access controls
- • Restricted access to personal information on a need-to-know basis
- • Rate limiting and safeguards on analysis endpoints
- • Incident response procedures aligned with DPDPA Section 8(6)
Your Rights (DPDPA)
As a data principal you may exercise the following rights from Settings → Privacy & data when signed in:
- • Access and review your personal information
- • Request corrections to inaccurate profile data
- • Download a structured export of your personal data (Section 11)
- • Delete your account and associated data (Section 12) — permanent hard delete
- • Opt-out of non-essential communications via notification preferences
Cookies Policy
We use cookies and local storage as needed for authentication and product function. You can control browser storage through your browser preferences, though some features may not function properly if disabled.
Children's Privacy
Under India's DPDPA, a child is a person under 18 years of age. Termwise does not knowingly create accounts for users under 18. Registration requires date of birth and confirmation that you are 18 or older. We do not offer a parental-consent pathway for under-18 accounts at this time.
International Data Transfers
Primary application data is stored with providers configured for India regions where available. Document text sent for AI analysis may be processed by subprocessors outside India (such as OpenAI). We apply contractual and technical safeguards for such transfers consistent with DPDPA Section 16.
Contact Us
For privacy-related questions, grievances, or to exercise your rights, contact us at:
contact@termwise.ai